Please note that this does require that your old host's cPanel backup generator to be active.Ī few examples: An Aluminium Reseller account includes up to 30 free transfers. This will also include your emails and email accounts.
Double-check the capitalization is correct for your password.Īre you able to receive emails but unable to send them?.Example: or Check if there are no additional characters or spaces in your username or password.
If you've decided to use a professional email product like Microsoft 365, Google Workspace, or a third-party email provider, change your email routing to Remote.If you're using the HostGator email server, set your email routing to Local.You can configure your email routing in cPanel depending on where you want to host your email. You may also use online tools such as LeafDNS or WhatsmyDNS to confirm that your MX record actively shows publicly.Įmail routing or the email delivery method tells how-to handle your incoming emails. Just replace '' with your actual domain name. If you are using HostGator for your email, the MX record should be '. If the domain is confirmed to be active, check its MX records to ensure it is connected to your HostGator email host. Think of it this way - the MX records tell the internet where to deliver your email for your domain email. The MX records serve as the bridge for the two. Check out the article How Can I Transfer My Domain to HostGator? for the steps.Įmail accounts need to be connected to the domain to get it working. Suppose your domain is not registered with HostGator, great news! You can transfer it over to HostGator so you can manage your domain and website all in one account.
See the steps in the article How Do I Renew My Domain Name to know how to manually renew your domain. You can also use a third-party domain lookup tool, like ICANN Lookup, to check the status of your domain name.
If you see the Expired status, your domain needs to be renewed. The Status should state that it's Active. If your domain was registered with HostGator, check the status of your domain in the Domains section of your Customer Portal.
Just like websites, emails only work if the domain being used is active.
You need a registered and active domain to use for your HostGator email. Please continue reading below if you still have ongoing issues in receiving or sending emails to your email client despite using the correct email client settings.